How Does Online College Work?

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Embarking on any educational program can be daunting. Here are the answers to some of the most-asked questions about Moraine Park’s Online College:

Do I need to have an e-mail address in order to take online classes?

Yes! In order to send you your initial online registration information, including a Moraine Park student email address, you will need to have a personal email through which we can connect with you. Once you are given a student email account, your instructor and the College will send all official communications via your student email.

What software do I need for my online classes?

Students taking online classes with Moraine Park are required to submit their work using the Microsoft Office software. For the majority of classes, this means you need to use Microsoft Word. However, you may also be required to use any of the following software that is included in Microsoft Office:

  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft OneNote
  • Microsoft Outlook

Macintosh equivalent software can be used.

In addition, you are eligible to purchase various computer software packages through the Moraine Park Bookstore at a reduced rate. These packages include software from Microsoft, Adobe, Autodesk and other products.

How do I know if my computer meets the minimum system requirements to take online classes?

How do I communicate with my instructor and vice versa?

You can communicate with your instructor via e-mail, telephone or live chats if you have questions or encounter problems.

How do I get started?

You will receive your User ID via your MPTC student e-mail address within 2 to 3 hours of registering. This e-mail includes:

  • User ID
  • Canvas Web site address (URL)
  • Student orientation/tutorial information
  • Directions for next steps
  • Technical support information and more*

*If you are a first-time Online College student, Moraine Park highly recommends that you go through the Student Orientation Tutorial so you become familiar with the platform before your online class begins.

I’ve never taken an online class before. How will I know what to do?

Moraine Park highly recommends that first-time online students go through the Student Orientation Tutorial to learn how to use the online platform. This information is included in the enrollment login information e-mail and is available for students to go through once they receive the e-mail.

How long are online classes?

Online classes range in length from 4, 6, 8 or 16 weeks. The start and end dates can be found at www.morainepark.edu/schedule/.

Can I work on my class from different computers?

Yes. You can work on your class from any computer that has Internet access and meets the minimum requirements.

Do I need books/materials?

Almost all online classes require books. To find out what books you’ll need, visit the Moraine Park Bookstore at www.morainepark.edu/bookstore, or call/e-mail the bookstore.

Now that I’m registered for an online class, when will I receive my computer?

Moraine Park does not issue computers to its students. It is your responsibility to find a computer with an Internet connection.

What should I do if I forget my login information or if I’m having trouble logging into my class?

  • Contact Online College tech support at 1-877-740-2213.

I’m receiving a strange error message when I try logging into Canvas. What should I do?

Contact Online College tech support at helpdesk@online.morainepark.edu or 1-877-740-2213.

I don’t understand something within my online class (i.e., how to do an assignment). Whom should I contact?

All class-related questions should be directed to your instructor for the class.

What if I have other questions?

Contact us via this website or call 1-800-472-4554.

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